Contact Incentive CardLab


Support Info

Support team hours
8:00 a.m. and 6:00 p.m. CST

Website Support

Please call 1-866-293-4129 during support team hours for help with any of the following:
  • Help placing an order
  • Questions about an existing order
  • Questions about the website

Cardholder Assistance

To report a lost or stolen incentive card, or to report trouble using your Visa Incentive Card, please call 1-888-799-0028, 24 hours a day. From international locations you can dial 918-858-9791 for assistance. Please have your Card Number and Customer ID number (located at the bottom left on the back of your card) available when you call.

Corporate Sales Programs

For more information about how we can assist you in setting up or replacing an existing incentive program for your business, please email

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