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The image resolution must be a minimum of 840 x 840 pixels. The higher the resolution, the better the final product will appear. Ideally, the uploaded image would be 2100 x 1344 pixels and would be a PNG file with RGB color profile. Please ensure your uploaded image has acceptable color/tone balance, contrast and brightness as printed images may vary from the uploaded content.

If you are using an image that has a copyright like a company logo or original artwork as part of checkout we will ask for confirmation that you give us the right to produce your image on the physical card. If you would additional information please visit our Visa Branding Process page.
 
  
IncentiveCardLab reviews each image submitted. While we accept most images, we will not accept images that contain any of the following:  
  • Phone numbers, addresses, URL addresses, account or PIN numbers
  • Violent, bloody, indecent, nudity or semi-nudity, obscene, maltreatment under 18 content 
  • Culturally or socially insensitive texts or images, or those that show alcohol, tobacco, gambling, firearms or other anti-social behaviors
  • Texts or images that display the views, opinions or beliefs of political groups or religions 
  • Libelous or derogatory or defamatory content · Discriminative or provocative content 
  • Numbers, texts or images that might induce misunderstanding 
  • Content that instigates anti-government behavior or sentiment, or content that is in violation of any rules, regulations, or laws
  • Texts or images that might result in card acceptance confusion by merchants