Help/Contact Us

Cardholder Assistance
To report a lost or stolen card previously purchased from IncentiveCardLab, or to report trouble using your Visa Incentive Card, please call 1-888-799-0028, 24 hours a day. From international locations you can dial 918-858-9791 for assistance.

Please have your Card Number and Customer ID number (located at the bottom left on the back of your card) available when you call.

Existing Incentive Cards
For questions about existing cards that were purchased from IncentiveCardLab, please call 1-866-293-4129.

For new orders or questions about account transition from IncentiveCardLab to Omnicard or any sales assistance, please call 1-866-353-4877.